Saks Fifth Avenue Reviews
(Rated by 1507 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
100
$OFFSale
$OFFGREAT OFFER
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.6
- Return Policy4.5
- Customer Service4.5
- Price & Quality5.0
- Good Value4.5
Recent Customer Reviews (8)
Elliot Stephenson
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Beulah Hamilton
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Benjamin Salkauskas
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Andreas Wurfel
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Robert Marmon
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Þórhallur Skarphéðinsson
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Jón Sturluson
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Burnell Daigneault
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Payment Methods
Accepted Payment Options:
Prices for items on Saksfifthavenue.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Saks Fifth Avenue credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Saks Fifth Avenue Pros & Cons
Pros
1
Designer Products: Saks Fifth Avenue offers high-end designer products, which are a major draw for luxury shoppers.
CONS
1
Customer Service: Consumers have consistently reported poor customer service, including long wait times, unhelpful representatives, and unresponsive communication.
2
Return Policy Issues: Many customers have experienced difficulties with returns, including lengthy processing times, denied refunds, and unexplained delays.
3
Deceptive Practices: Some customers have reported deceptive practices, such as misleading gift card policies and hidden fees.
4
High Price Level: The price level of Saks Fifth Avenue is often considered high, which may deter some customers.
5
Unprofessional Work Environment: Former employees have described a stressful and unprofessional work environment, with issues like favoritism and lack of support from management.
Saks Fifth Avenue Features and Benefits
Features
Designer Products
Saks Fifth Avenue offers high-end designer products, which are a major draw for luxury shoppers.
Extensive Designer Brand Selection
Saks Fifth Avenue carries a wide range of designer labels and products. Whether you're looking for the latest fashion trends or classic designer pieces, Saks Fifth Avenue is sure to have something for you.
Competitive Prices
Although Saks Fifth Avenue is a luxury retailer, their prices are often very competitive, especially when compared to other high-end stores.
High-End Shopping Experience
Saks Fifth Avenue provides a high-end shopping experience to its customers.
Knowledgeable Customer Service
The customer service at Saks Fifth Avenue is known to be knowledgeable.
Free Standard Shipping and Returns
Saks Fifth Avenue offers free standard shipping and returns to its customers.
Enhanced Core Functionality
Saks.com now provides a more seamless shopping experience through enhanced core functionality.
Improved Site Speed
The site speed has been improved across desktop and mobile.
Enhanced Search Capabilities
The new site allows customers to add items directly to their cart or "Wish List" from the product array, and product pages now feature a stylized "Complete the Look" section with the ability to add items directly to cart.
Additional Filtering Options
Additional filtering options are also available to provide a quicker and easier shopping experience, including Buy Online, Pick Up in Store (BOPIS), Same Day Delivery, Preorder and Currently Available.
Tailored Product Recommendations and Curated Content
The new saks.com provides tailored product recommendations and curated content, including segmented homepage tabs and navigation for women and men, further elevating and personalizing the shopping experience.